COIL CARE PLAN
Operations & Maintenance
COIL CARE
Comprehensive Coverage for Your EV Charging Infrastructure
COIL CARE is a tailored Operation and Maintenance (O&M) program built for asset managers and property owners who demand reliability and excellence in EV charger uptime. Priced per property, our plans are flexible, with 3, 4, and 5-year options to suit your needs.​
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We're proud to deliver top-tier service by partnering with leading charger manufacturers and software providers, including Wallbox, Blink, Xeal, SWTCH, Enel X, Tesla, and more.
24/7 Customer Support
Availability varies by charger/software provider
Remote Monitoring
Proactive surveillance of EVSE and networking equipment in partnership with EVSE provider or platform
Remote Troubleshooting
Work closely with OEMs to resolve issues efficiently
On-Site Troubleshooting
Comprehensive support of charging equipment (including Software / Firmware updates), networking equipment, and any other hardware required for EVSE operation installed by COIL
Annual Preventative Maintenance
COIL's Annual PM services are designed to keep your EV charging stations in peak condition, ensuring reliability and performance year-round. With COIL's PM services, your EVSEs remain efficient and reliable, minimizing downtime and maximizing user satisfaction.
Warranty Management
Seamless coordination with manufacturers during warranty periods​​​​​​
Emergency Service
Rapid response when you need it most
Parts & Labor Coverage
All materials, and equipment, and labor covered under the plan*
Extended Service Warranty
Optional plans for additional peace of mind
*All materials and equipment within the scope of this COIL CARE plan agreement and not covered by OEM warranty or COIL’s standard 1-year warranty shall will be billed at cost with a 25% margin. Labor costs for the materials or equipment replacements not covered by OEM warranty or COIL's standard 1-year warranty will be billed per the pricing schedule listed in the COIL CARE plan agreement. All cleaning supplies, lubricants, filters, and equipment required to perform the Preventative Maintenance are included.
CONTACT US
Talk with a COIL Representative today!
Schedule a consultation with a COIL representative to get started on your EV charging project.
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JOB NETWORK
Join Our
Nationwide Network of Certified Installers​​
Are you an electrician or an electrical business?
By joining our Nationwide Installer Network, you tap into a world of opportunities in the EV charging industry.
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As a COIL Certified Installer, you'll gain access to a steady stream of projects, comprehensive support, and the chance to be part of the sustainable revolution.